Welcome to
SuperMetro
Insurance Agency
Your Trusted Insurance Partner-All Classes, One Agency!
Experience the Difference with Super Metro Insurance Agency — Where Protection Meets Excellence.
About Us
Founded in 2023, Super Metro Insurance Agency was established with a clear purpose — to redefine how Kenyans experience insurance. We are a licensed intermediary by the Insurance Regulatory Authority (IRA), committed to connecting individuals, businesses, and institutions with trusted insurance partners for all classes of insurance. Through the strategic partnerships with reputable insurers in the Kenyan market, we guarantee quick access to quality insurance products and personalized service that builds lasting trust.
At the heart of our operations is a drive for excellence, efficiency, and transparency. We take pride in delivering dependable insurance solutions with integrity, ensuring our clients receive not only the right cover/policy but also the informed guidance and support they deserve.
We are guided by our goal to simplify access to reliable insurance coverage, and continuously strive to make insurance more understandable and beneficial to every client. Our professional team works collaboratively to uphold our commitment to integrity, customer satisfaction, and service excellence — values that shape every client interaction and decision we make.
Our Vision
To be the most trusted insurance agency in Kenya, simplifying access to reliable insurance coverage.
Our Mission
We exist to bridge the gap between Kenyans and quality insurance through informed guidance, transparent service, fast access and reliable support.
Our Guiding Principles
Professionalism
We deliver our insurance services with competence, respect, and accountability, maintaining the highest standards in every client interaction.
Excellence
Continuously improving our services and expertise to provide reliable, transparent, and customer-focused insurance solutions that safeguard what matters most.
Integrity
We uphold honesty, transparency, and ethical conduct in every policy and client interaction, ensuring trust and confidence in all our insurance services.
Collaboration
We believe in strong partnerships among our clients, employees, and stakeholders providing seamless insurance solutions and shared success.
Team Work
We work together with unity and mutual respect, combining our strengths and expertise to deliver exceptional insurance services and achieve common goals.
Customer-Centric
We prioritize our clients’ needs by offering personalized insurance solutions, responsive support, and a seamless experience built on trust and understanding.
Why Choose Us
Choosing the right insurance agency definitely makes all the difference. At Super Metro Insurance Agency, we are committed to simplifying your insurance journey with integrity, excellence, and speed. We understand that insurance can often feel complex, so our goal is to make it clear, accessible, and dependable for every client. We go beyond policy sales to deliver real value and peace of mind.
We offer informed professional guidance, transparent services, fast access and reliable support — ensuring that you not only receive the right cover but also a smooth experience from policy selection to claims. Backed by strong partnerships with trusted insurers in the Kenyan market, we provide all classes of insurance under one roof, giving you reliable options that meet your needs and budget.
Our clients choose us because we combine professionalism with genuine care, building lasting trust through consistent delivery and clear communication. Whether you’re insuring your car, home, business, life or health, we are here to guide you with honesty, efficiency, and dedication. With us, you’re not just getting an intermediary — you’re gaining a partner who puts your interests first and walks with you every step of the way.
Frequently Asked Questions
Find answers to common insurance questions from our clients
1 What types of insurance can I buy in Kenya?
In Kenya, you can purchase Motor Insurance (Private, Commercial & PSV), Medical Insurance, Life Insurance, Home & Property Insurance, Travel Insurance, Education Policies, Business & Liability Insurance. Super Metro Insurance Agency works with reputable insurers to provide cover across all major insurance classes.
2 What documents do I need to get a motor insurance cover?
You need a logbook copy or NTSA search, National ID, KRA PIN, contact details, and valuation report (for comprehensive cover). PSV vehicles may require Driving License details and operator license information.
3 How is insurance premium calculated in Kenya?
Premiums depend on the type of cover, vehicle value, engine capacity, age, health, business type, risk exposure and category. Our team guides clients and helps compare options to find the most suitable and affordable plan.
4 What should I do when making an insurance claim?
Notify us immediately after an incident and attach relevant documents (police abstract, photos, receipts, medical reports etc.). Fill the claim form and cooperate with assessment. We assist throughout the entire claim process for faster resolution.
5 Is the insurance agency licensed?
Yes. Super Metro Insurance Agency is licensed by the Insurance Regulatory Authority (IRA) of Kenya and works only with authorized insurance partners to ensure legitimate and reliable services.